IT Service

For the past 3 years, Fern New Zealand has been excited about a new product that it believes will revolutionise the IT service industry.

FernMonitor is a lightweight yet powerful piece of software capable of reporting back the status of a PC to our secure central servers. The FernMonitor Admin interface (or FernJobs interface if you wish to add job management) enables you to perform complex queries at the touch of a button.

Be proactive in your servicing by finding out which of your customers requires assistance before they contact you. Detect key factors such as low disk space, or out of date software against any number of PCs.

Go even further and integrate FernCRM with FernMonitor and FernJobs to create a more holistic solution that manages and monitors your customers and also schedules workloads and generates invoices.

Solutions

FernPOS
Suitable for small to medium sized businesses, FernPOS goes beyond a standard point of sales system and provides a business owner or manager the ability to manage any facet of their store from home or some other remote location.

FernCRM
Organise all of your customers and contact information from one piece of software and have the flexibility of running it from wherever you like. Ideal for the active business person who works from home or does a lot of travelling.

FernMerchant
A powerful add-on to FernPOS, FernMerchant enables you to sell products online with a simple to use interface that will allow you to edit your product listings and maintain electronic sales.

FernMonitor
Developed for the IT Service Industry, FernMonitor's light yet powerful client software will report on the complete status of a PC. It includes over 5000 important pieces of technical information that are automatically analysed to report any system problems. FernMonitor provides a scalable, flexible way of determining your customer's or company's PC issues before they become a problem.